SBJ I Factor features an interview with NHL Deputy Commissioner Bill Daly, who has a role in every aspect of the league’s business and is an influential voice across the industry. Daly is a member of SBJ’s Forty Under 40 Hall of Fame, having been named to the classes of 2001, 2002 and 2003. Daly talks with SBJ’s Ross Nethery about the lessons he learned from competitive sports, the relationships he developed that led him to the NHL, hiring good people and letting them work, and why the industry needs to do a better job of communicating